FAQs

If I order in stock items and pre order items on the same order when will they ship?

Typically if you order something that is pre order together with an in stock item they will ship together once the pre order item arrives. The price of shipping is calculated on the total weight and dimensions of the order being shipped in whole. 

If you would like your in stock item shipped first please contact us so we can provide you with a quote to part ship your order.  

Can I pick up my order if I'm in Sydney?

Yes absolutely! our warehouse is located at 8/202 Milperra Rd, Milperra NSW 2214, Australia and our operating hours are 9am-5pm Monday to Friday and 9am-2pm Saturdays, we are closed on Sundays.

If you have chosen to pick up from our Kingsgrove warehouse we will contact you via email or txt to let you know that your item/order has arrived.  Once you have received this notification please call at least 1 hour before coming in to collect on +61 2 8074 5286, just so we can prepare your order and allocate stock. 

How is freight calculated?

The cost of shipping is based on weight and the dimensions of the item. Large or bulky/heavy items tend to be shipped on a pallet to minimise freight costs.

Will my order be shipped all together or as stock arrives?

To keep shipping costs low we typically ship orders once complete. However if you would like to have part of your order shipped separately please contact us and we can organise a quote to ship separately. 

Are you still shipping to Victoria during Covid?

Yes 100% we are shipping to Victoria. Our couriers are not affected by the boarder closures, however please be patient as some carriers are experiencing higher than normal traffic on their networks and this may cause slight delays. 

Why are your prices so low compared to other Australian fitness retailers?

You'd be surprised at the margins that some of our peers are making in the industry. When we started Catch Fitness we set out to disrupt the industry with high quality product, FAIR prices all while giving great local support. We have the added advantage of buying in volume and stronger exchange rates in our favour. We also don't sell low quality products, which is why we offer a 7 day money back guarantee on all items.

Do you drop ship?

No we do not drop ship. All our stock is held in our Kingsgrove warehouse and dispatched from us to you.

What is the difference between the olympic barbells and the elite olympic bars?

The olympic bars are ideal for bench, pressing and squatting and have a load capacity of 700lb's. Our olympic elite bars are better suited to olympic lifting as they have more flex and smoother rotating sleeves. This allows the lifter to get under the bar quickly without having to release their grip, they also have a maximum rating of 1500lb's weight capacity. 

What is the thickness of the steel on your racks?

The tube thickness of our racks varies between 65mm-75mm and the thickness of the steel varies between 2-3mm.